Course Refund Policy

Thank you for considering our courses. We understand that circumstances may change, and we strive to provide a fair and transparent refund policy. Please review the following refund guidelines before making a purchase:

1. **Access Granted - No Refund: ** Upon purchasing and obtaining access to Part-1 & Part-2 courses, we regret to inform you that refunds cannot be issued. We maintain a high level of confidence in the quality of our content and firmly believe that your investment, as well as our dedication of time, in this course, will significantly contribute to your enriching learning journey.

2. **Access Not Granted - 100% Refund within 24 Hours: ** In the event that you have purchased a course but have not been granted access to course yet and you decide to cancel within 24 hours of purchase, you are eligible for a 100% refund. Please reach out to our support team within this timeframe to initiate the refund process. (£100 admin fee will be deducted)

If instances of unprofessional conduct, such as the sharing of course materials, exhibiting disrespectful behaviour towards our team members, or unauthorized sharing of course logins, come to our attention during the course, we reserve the right to suspend access to the course. Please be aware that such actions not only violate our terms of service but also undermine the learning environment for all participants.

Furthermore, it's important to note that we take these matters seriously, and we may initiate legal proceedings against individuals involved in such conduct. Our commitment is to foster a respectful and productive learning atmosphere for all participants, and we expect all individuals enrolled in our courses to adhere to the highest standards of professionalism and ethical behaviour.

We appreciate your understanding and cooperation in upholding these principles to maintain the integrity of our learning community.

To initiate a refund request, please contact our support team with your order details and the reason for the refund. Refunds will be processed using the original payment method and may take up to [15 working days] to reflect in your account.

We are committed to providing a positive learning experience and are here to assist you. If you have any questions or concerns, please do not hesitate to reach out to our support team.

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